Veeam: Backup Portfolio Review | ESF

Veeam is a global enterprise backup and recovery software provider for businesses. It offers comprehensive data backup products that support various technology infrastructures, including multiple clouds and software-as-a-service (SaaS) offerings.

Veeam is headquartered in Columbus, Ohio and a suitable backup solution for organizations that need to protect and recover their highly sensitive data.

See below to learn all about Veeam’s backup and disaster recovery offerings for companies and service providers and where it stands in the market:

Review of Veeam Backup

Veeam backup portfolio

The following products are Veeam’s major backup solutions:

Veeam Backup & Replication

Veeam Backup & Replication is the flagship product of Veeam’s platform. Over 400,000 customers around the world use it to protect data from cyberattacks and recover information and systems quickly. Veeam offers over 100 cloud and storage integrations, aiming to avoid vendor lock-in and offer an infrastructure-agnostic solution to customers. The variety of supported infrastructures provides flexibility for companies with multiple storage and compute platforms that need to back up all of their systems.

Backup data is automatically scanned by malware detection technology. Data systems that can be recovered include databases, virtual machines (VMs)files and folders, and operating systems (OSs). For object storage systems, administrators are able to set tier-based policies for backing up archive data.

Veeam offers backup for the following environments:

  • Physical systems: including network-attached storage (NAS) deployments
  • Cloud environments: including Amazon Web Services (AWS), Google Cloud, Microsoft Azure, IBM Cloud, and Kubernetes
  • Virtual environments: including VMware vSphere, Microsoft Hyper-V, Nutanix AHV, and Red Hat
  • SaaS deployments: including Salesforce, Microsoft Teams, Microsoft 365
  • Applications: including high-performance workloads, like SAP HANA and Kubernetes

Veeam has three different product packages:

  • Veeam Backup & Replication, Community Edition; free for up to 10 workloads
  • Veeam Backup & Replication
  • Veeam Availability Suite

The Availability Suite offers monitoring, reporting, and analytics capabilities as well as intelligent diagnostics and remediation options. These features help companies that need to report regularly on backup processes to leadership. For enterprises that want more detailed analytics and recommendations for backup and recovery, Veeam offers an advanced plan.

Veeam also offers the Disaster Recovery Orchestrator as an add-on disaster recovery (DR) pack for the Backup & Replication product and Availability Suite. It includes fail-over orchestration for automating recovery processes, DR testing to predict possible outcomes of a recovery attempt, and automatically generated DR documentation. The DR add-on is suitable for companies that can afford the additional module and want automation and testing features in their disaster recovery solution.

Backup-as-a-service and disaster recovery-as-a-service

Veeam also offers backup-as-a-service (BaaS) and disaster recovery-as-a-service (DRaaS), enabled by Veeam Cloud & Service Provider Competency partners.

Veeam BaaS includes off-site and managed backup strategies for Microsoft 365 applications. Veeam DRaaS allows enterprises to enable failover for a specific set of virtual machines or an entire site.

Also read: Top DRaaS providers and disaster recovery services

Backup and recovery for managed service providers

Veeam also offers BaaS and DRaaS specifically designed for managed service providers (MSPs), giving them a single management center for customer backups through the Veeam Service Provider Console. Veeam Cloud Connect allows service providers to connect customer backup infrastructure to the provider’s cloud environment, so they can manage customer cloud backups.

Veeam partners

Veeam’s foundational alliance partners have both a sales and a technology relationship with Veeam, meaning they can help customers deploy Veeam solutions. Along with VMware, Cisco, and Lenovo, these include some of the top storage companies in the world:

  • Hewlett Packard Enterprise (HPE)
  • Pure Storage
  • NetApp
  • Nutanix

Veeam partners with cloud platform providers AWS, Google Cloud, and Azure.

Veeam also has global integration partners, which are consulting firms, service providers, and organizations with experience implementing technology for clients. These include:

  • Accenture
  • Atos
  • Capgemini
  • Cognizant
  • Infosys
  • NTT
  • Tata Consultancy Services
  • Wipro

Considering partnering with a managed service provider? Read Top Cloud Managed Service Providers.

Veeam use case

Thai insurance firm Dhipaya saw benefits from Veeam’s backup product after prioritizing a shift to digital insurance: many of its customers wanted to conduct online transactions. Dhipaya wanted to provide a strong data protection infrastructure, according to Surachai Viboonkitchod, director of the information system and network administrative department at Dhipaya.

“Data is at the heart of our business,” Surachai says. “We need to be confident in our data backup availability in case any of our data is damaged or lost. This is of utmost importance, because compromised data can cause disruptions to our business operations, which would lead to enormous losses. We need a solution that can safeguard our data and keep business operation risk at a minimum.

“After choosing Veeam to be our IT partner, we have been able to lay a framework to set a new strategy, and we were able to see clear results immediately. While we initially chose Veeam based on its reliability, Veeam has also been able to meet our requirements for product efficiency. The time we spend on IT work has decreased, and this has led to cost reduction, while our operational performance increased.”

For Dhipaya, backing up their data to AWS is a straightforward process.

“Veeam can integrate and perfectly back AWS data up. We don’t have to do much beyond simply enabling it,” Surachai says.

“Veeam also has the technology for monitoring work to reduce the burden on administrators that makes the team’s work easier, reduces the burden of data checking, and produces and stores reports for audit checking, which improves the company’s confidence in another way. … Veeam’s method of calculating costs is simple and covers all the work from the beginning.”

Dhipaya’s backup and recovery became 99% more effective after partnering with Veeam, including when backing up large volumes of data every couple of hours. The effectiveness of Dhipaya’s availability also increased 99% with recovery time objectives (RTOs) and recovery point objectives (RPOs) of 15 minutes or less.

User reviews of Veeam Backup

The following chart shows average user review ratings of Veeam Backup & Replication at several review sites.

Review site Rating
(out of 5)
Gartner Peer Insights 4.6
G2 4.6
PeerSpot 4.2
SoftwareAdvice 4.8

Industry recognition of Veeam Backup

In Gartner’s 2022 “Magic Quadrant” for enterprise backup and recovery software solutions, Veeam is recognized as a Leader. Gartner also scored Veeam with the highest ability to execute. Veeam was also listed as a Leader in the five previous “Magic Quadrant” reports.

Veeam in the backup market

Veeam has an estimated 7.62% market share in the data backup and recovery market, according to a report by Datanyze. Veeam’s competitors include Commvault, Veritas, NetApp, Acronis, and Arcserve.

To learn more about top backup and recovery providers, read Top Enterprise Cloud Backup Services.

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